Order Tracking Information

Order Tracking Information

This page explains how order tracking works on our Shopify store and how you can check the status of your shipment.

1. When will I receive my tracking number?

  • After you place an order, our team will prepare and process it.
  • Once your order is fulfilled in Shopify and handed over to the shipping carrier, the system will automatically send you an email that includes your tracking number.
  • Processing usually takes 1–2 business days.

If you don’t see the email, please check your spam or promotions folder.

2. How to track your order

Once you have received your tracking number, you can follow your shipment here:

👉 Track your order

Required information:

  • Tracking number provided in your fulfillment email;
  • Order Number + Email if using a Shopify order lookup page.

3. Estimated delivery timeframe

  • Most orders arrive within 1–3 business days once shipped.
  • Delivery times may vary depending on your location and the carrier’s schedule.

4. Tracking updates

  • Tracking may take 12–24 hours to start showing movement after the package is first scanned by the carrier.
  • If your tracking hasn’t updated after 48 hours, feel free to contact us.

5. Multiple shipments

Some orders may ship in separate packages. If that happens, you will receive a separate tracking number for each shipment.

6. Need additional help?

If you need assistance with order tracking or shipping, please reach out:

We’re happy to help!

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